Identity Verification
Identity and contact evidence are reviewed where required. A public profile is not a guarantee of seller authority.
Normes antifraude
No pressure, no secret payments, no false guarantees
Turebe does not tolerate deceptive listings, impersonation, false ownership claims or payment manipulation.
Fraud Signals
Incomplete facts, duplicate sources and inconsistent information can be flagged for review; staff decide what happens next.
Manual Moderation
Rwanda staff review submitted evidence before a listing becomes public and can request corrections or further proof.
Facts, media, source context and required publication checks are considered together before approval.
How our review flow works
- 1
Submit the property details and authorised supporting evidence.
- 2
Required fields, source links and publication conditions are checked.
- 3
The Rwanda team reviews the available evidence and any warning signs.
- 4
The listing may be approved, held, rejected or returned for correction.
- 5
Reports and new evidence can trigger another review after publication.
Review checks the evidence available to the marketplace. It is not a guarantee of ownership, condition, value, availability or legal title.
Safety tips before you meet or pay
- Never pay because someone creates urgency. View the property and verify the person first.
- Use an independent Rwandan advocate and appropriate official registries for ownership and title checks.
- Keep messages, the exact property URL and relevant payment references. Never share passwords, PINs or card details.
- If money or identity theft is at risk, contact your bank or mobile-money provider and the appropriate Rwanda authority.
Open the property's Report listing form to send a private report linked to the correct record. Reporting does not automatically remove public content.
Review Snapshot
What our review looks at before a listing goes live
Evidence and warning signs belong together. The examples below explain the review process; they do not show live checks or certify a property.
Check the available evidence and whether contact details are consistent.
Compare source URLs, repeated listings and contradictory property facts.
Review the submitted media and Rwanda address; confirm the exact pin independently.
Hold, request more proof, reject or approve only when required checks are complete.
Illustrative review states
Examples only — not a live listing result.
What the review considers
False property details, misleading prices, hidden fees and copied descriptions.
Missing source context, repeated images and suspicious uploads.
Copied identities, fabricated documents and inconsistent contact evidence.
Spam, repeated complaints and demands for untraceable payment.
Turebe Safety Desk
Preserve the facts when reporting suspicious activity.
Keep the exact listing URL, dates and evidence you are authorised to share. Do not confront the person or send further money.
Verification examples
Report SuspicionHow review helps reduce risk before users meet or pay
Account and contact consistency
Review account evidence, the listed contact route and repeated phone or email patterns.
Location and title checks
Consider the district, area, map pin and ownership evidence together. Use independent official checks before a transaction.
Photo and video evidence
Check source context, missing or repeated images, poor uploads and the original tour link.
Hold, reject or escalate
Staff can hold, reject, archive or investigate listings and preserve relevant audit information.